Contact Us

The West Virginia State Tax Department is headquartered in downtown Charleston, West Virginia, at The Revenue Center, 1001 Lee St. E. In addition, there are six regional offices that offer in-person taxpayer assistance across the State.

All inquiries about tax returns should be directed to one of the Taxpayer Service locations listed below or by calling 304-558-3333 or 800-982-8297 during regular business hours.

You may also e-mail us questions at TaxHelp@WV.Gov, but please keep in mind that information submitted via e-mail is not encrypted and could possibly be seen by others on the Internet. Please take caution sharing personal, sensitive details like your Social Security number via e-mail.

Media Inquiries

Alicia Elam Clark
Executive Assistant
(304) 558‐0751

Research Inquiries

Kathy Torlone
(304) 558-0755
Kathy A. Torlone


The Revenue Center is not open to the public and staff cannot provide services at this location. All assistance to taxpayers can be provided in our Taxpayers Services Division at 1124 Smith Street, the Albert T. Summers Center State Office Building. Meetings at the Revenue Center are by appointment only and no walk-in services can be provided.

The Revenue Center
1001 Lee St. E.
(304) 558‐3333

Taxpayer Services Locations

407 Neville St., Suite 109
(304) 256-6764
8:00 a.m. to 5:00 p.m.

1124 Smith Street
(304) 558-3333
8:00 a.m. to 5:00 p.m.

Please note that our Charleston location has been relocated to the Albert T. Summers Center, State Office Building, located at 1124 Smith Street. Please enter through the rear (Interstate I-64 side) of the building and park in one of the visitor spaces. There is no public access or parking on the Smith Street side of the building.

153 W. Main Street
(304) 627-2109
8:30 a.m. to 5:00 p.m.

397 Mid Atlantic Parkway, Suite 2
(304) 267-0022
8:00 a.m. - 5:00 p.m.

400 - 5th St., Room 509
(304) 420-4570
9:00 a.m. to 5:00 p.m.

40 - 14th St., Suite 101
(304) 238-1152
8:30 a.m. to 4:30 p.m.