Unable to display this Web Part. To troubleshoot the problem, open this Web page in a Microsoft SharePoint Foundation-compatible HTML editor such as Microsoft SharePoint Designer. If the problem persists, contact your Web server administrator.


Correlation ID:bd3206a2-9142-505a-5e6a-0c8842691dc3

Divisions

Auditing

Audit conducts field and desk reviews of individual and business returns and records to verify accuracy of returns and amounts remitted.

Contacts

Director

Pamela F. Morris

Pamela F. Morris is the Director of Auditing. Pam began her tax career as a tax auditor for the State of West Virginia in 1984. During her twenty years working in state government, she also worked as a tax auditor for Massachusetts and North Carolina. Additionally, she worked in corporate America in the telecommunications Industry for twenty years. Most of those years were spent working at AT&T Corp managing tax audits, preparing tax returns, analyzing legislation affecting the telecommunication industry and managing the organization budget and administrative functions. She also worked in the tax organization at Shentel, managing tax audits and preparing tax returns.

Pam received a Master of Science in Taxation in 1996 from Seton Hall University and a Bachelor of Science in Accounting from West Virginia Institute of Technology in 1984.

Compliance

The Compliance section collects delinquent taxes that are due to the State of West Virginia in a professional and reasonable manner.

Contacts

Tom Moore
Director
304-558-8751

  • Vacant
  • Assistant Director
  • 304-558-8751

Director

Thomas A Moore Jr.

Thomas A. Moore Jr. has been with the Tax Division since 2001. He began his career with Criminal Investigations. He has been an Investigator 1, Investigator 2, and Investigator 3 and served as Assistant Director of Criminal Investigations for five years. He was appointed Director of Criminal Investigations in 2011.

Moore was appointed to Acting Director of Compliance in 2014, serving a dual role for one year. He was then appointed as Director of Compliance in 2015.

Moore has a Bachelor of Science degree from West Virginia State College.

Regional Office Contacts

  • Holly Coole
  • Regional Manager, North Central (Clarksburg)
  • 304-627-2165

Tammy Castleman
Regional Manager, Martinsburg
304-267-0020

  • Vacant
  • Unit Supervisor, Parkersburg
  • 304-420-4573

Criminal Investigation

The Criminal Investigation Division (CID) provides enforcement and assures compliance with both civil and criminal statutes and rules established by law pertaining to taxes.

Contacts

  • Melissa Gray
  • Administrative Assistant to the Director
  • 304-558-8510
  • Vacant
  • Assistant Director
  • 304-558-8510
  • Greg Groves
  • Investigation Manager, Field Operations
  • 304-558-8510
  • Randy Young
  • Investigation Manager, Charitable Gaming
  • 304-558-8510

Human Resources

Human Resources is responsible for managing all manner of internal personnel issues for the Tax Division, including hiring, training, compensation, labor law and regulation compliance, and performance management.

Those interested in a career at Tax and speaking with our HR team should visit our Career Recruiting webpage.

Director

Shawna Carson is the Director of Human Resources for the West Virginia Tax Division.

Shawna has been a State employee for approximately 17 years and worked her way through the ranks starting as an Administrative Services Assistant before moving into the Human Resources Generalist series.

She recently joined the West Virginia Tax Division in 2024 as Director of Human Resources. Through her years of experience working in state government, Shawna has gained exposure to various facets of human resources including recruitment, training, management and employee relations to build a strong foundation in HR principles and practices.

Information Technology

Information Technology supports the Tax Division by providing information technology services that benefit all.

Contacts

Kwasi Toombs
Director

Mary Lipscomb
Assistant Director

David Lawson
Assistant Director

Jonathan Lipscomb
Assistant Director

Director

Kwasi C. Toombs

Kwasi C. Toombs is Director of Information Technology for the Tax Division.

Toombs is responsible for leading the Tax Division's information technology functions and establishing infrastructure to support and guide the Division in computing and technology efforts. Toombs leads a team of talented IT professionals tasked with executing short and long term goals for the State of West Virginia’s Tax applications and systems.

Toombs received an MBA in Business (2008) from the University of Charleston, and a master’s of science degree in Technology Management (2004) from Marshall University Graduate College, and a bachelor’s of business administration in Management Information Systems (2000) from Marshall University. He is a certified Project Management Professional (PMP) and ITIL v3. Toombs has also received formal training in Critical Chain Project Management, and held CCNA and CCDA certifications.

He is married to Yolanda Toombs, and they have two daughters.

Legal

Legal provides legal advice, legal research, and representation before the Office of Tax Appeals and bankruptcy courts.

Contacts

Mark Morton
Director
304-558-5330

Tim Waggoner
Attorney Supervisor
304-558-5330

Stephen B. Stockton
Attorney Supervisor
304-558-5330

Harry Yates
Disclosure Officer
304-558-5330

Eric Wilson
Bankruptcy Unit
304-558-5330

Director

Mark Morton

Mark Morton is General Counsel for the Tax Division and Director of Legal.

He is a graduate of West Virginia University with a Bachelor’s Degree in Business Administration (accounting major), and a graduate of the West Virginia University College of Law.

He has been an attorney with the West Virginia Tax Division since 1983, and served as General Counsel for Revenue Operations since 1993 and Director of Legal since 2005.

Operations

Operations encompasses a multitude of infrastructure-based functions, including budget, payroll, purchasing, human resources, building management, records retention, labor relations, fleet management and organizational security.

Contacts

Property Tax

Property Tax provides property appraisal services, systems training and support, and monitoring of statewide property tax administration so that property is appropriately taxed in proportion to its value.

Contacts

Director

Deanna Sheets

Deanna Sheets is the Director of Property Tax for the West Virginia Tax Division.

She joined the agency in August of 2020 bringing 25 years of experience in accounting and management to the Tax Division. She served nearly 20 years in local government in roles of financial reporting, auditing, strategic management, and operations.

Sheets is a Certified Public Accountant, green belt six sigma, and has credentialed training in project, strategy, and performance management.

She earned a Bachelor of Science from West Virginia State College and a Master of Public Administration from West Virginia University.

Research and Development

Research and Development provides support to the Tax Division through statistical analysis of current and proposed legislation, disbursement of tax revenues collected for various state funds and jurisdictions, and support of all business processes in the development and maintenance of the integrated tax system.

Contacts

Director

Cindy Dunbar

Cindy Dunbar is the Director of Research and Development for the West Virginia Tax Division.

Cindy joined the West Virginia Tax Division in 2000 beginning her career in Field Auditing. Over the years Cindy has worked and gained knowledge of various areas of the Tax Division. She has held positions as a Tax Revenue Auditor, Internal Auditor, and served as Assistant Director of Tax Account Administration for six years.

Cindy received her Bachelor of Science in Accounting from West Virginia State College

Revenue

Revenue Processing receives and deposits tax receipts into the State’s general and dedicated revenue funds, processes tax returns, updates and maintains electronic databases, and provides document and image archival and retrieval services for the Tax Division.

Contacts

Brianna Walker
Director
304-558-8710

Amy Shafer
Assistant Director
304-558-8708

EFT Registration/Payment
304-558-8692

Director

Brianna Walker

Brianna Walker is the Director of Revenue Processing. She began her career with the Tax Division in February of 2006 and worked her way through the ranks before making the move to a Tax Audit Clerk in the Deposit and EFT area. She was eventually promoted to EFT/Business Registration Supervisor.

Walker was appointed Acting Assistant Director of Revenue in 2015, serving a dual role for a year. She was then appointed as Acting Director in 2016.

Walker earned her accounting degree from Colorado Tech University.

Tax Account Administration

Tax Account Administration examines tax returns and other records for completeness, accuracy, and compliance with state tax laws.

Contacts

Stacy Acree
Director
304-558-8700

Heather Casdorph
Assistant Director
304-558-8700

  • Vacant
  • Tax Unit Supervisor, Business Registration Unit
  • 304-558-8650

Cliff Wilkinson
Tax Unit Supervisor, Excise Tax Unit
304-558-8621

  • Amy Harvey
  • Tax Unit Supervisor, Fuel Tax
  • 304-558-0685
  • Vacant
  • Tax Unit Supervisor, Sales and Use Tax
  • 304-558-0336

Christina Davidson
Tax Unit Supervisor, Withholding Tax
304-558-8648

Director

Stacy Acree

Stacy L. Acree is the Director of Tax Account Administration.

She began her career with the West Virginia Tax Division as an Assistant Director in 2014 with Tax Account Administration. She was appointed Acting Director in September 2020, serving a dual role for 5 months prior to being appointed Director in February 2021.

Prior to joining the Division, Acree worked at the West Virginia Lottery for over 6 years as an Accountant/Auditor III and then Games Accounting Specialist IV. She also previously worked as an Assistant Auditor for the State of Ohio. She has more than 22 years of tax, auditing, and accounting experience and 15 years of local and state government experience.

Stacy received a MFAcc in Forensic Accounting (2016) from the University of Charleston. She received a Bachelor’s Degree in Public Accounting (2006) from the University of Rio Grande.

Office of the Taxpayer Advocate

The Office of the Taxpayer Advocate is an office within the West Virginia Tax Division that provides free and confidential assistance with taxpayers on complex and special tax situations that have not been resolved through normal, established administrative processes.

For more information about the Office of the Taxpayer Advocate, please visit their full webpage here.

Taxpayer Advocate

Amy B. Pauley is the Taxpayer Advocate at the West Virginia Tax Division.

Amy began her career as a Tax Audit Clerk with the West Virginia Tax Division in 2009 in Auditing. She has since worked in Auditing as a Tax and Revenue Auditor, Tax Unit Supervisor, and, most recently, Assistant Director. During her time with the Tax Division, she also served briefly as Acting Director in Property Tax before returning to Auditing.

Amy earned her Bachelor’s Degree in Business Management from the University of Phoenix in 2011 and her Master’s in Accountancy from the University of Phoenix in 2015.

Taxpayer Services

Taxpayer Services provides accurate information and prompt assistance to the general public and tax practitioners through informational publications called TSDs, updates on the agency’s website and personal interaction with taxpayers.

Contacts

Travis Payne
Director
304-558-0790

Richard Eary
Assistant Director
304-558-0790

Nicole Grant
Charleston Tax Unit Supervisor
304-558-0790

Director

Travis Payne

Travis Payne is the Director of Taxpayer Services.

He began his career with the West Virginia Tax Division in 2007 with Taxpayer Services, serving as a Representative, a Supervisor, and an Assistant Director.

Travis has previously served in Property Tax as Acting Director, Acting Assistant Director, and Manager of the Mined Minerals/GIS unit. Prior to joining the Division, he worked with the Kanawha County Sheriff’s Department, Tax Division for 5 years.

Travis received his Bachelor of Science degree in Business Administration from West Virginia State University in 2002.

​