About Us

Our Mission

Striving to act with integrity and fairness in the administration of the tax laws of West Virginia, the State Tax Department’s primary mission is to diligently collect and accurately assess taxes due to the State of West Virginia in support of State services and programs.

Overview

The department is headquartered in Charleston, with regional offices across the state in Beckley, Clarksburg, Martinsburg, Parkersburg and Wheeling. Utilizing the skills of our employees, the department provides customer service to both individual and business taxpayers as well as professionals who prepare taxes on behalf of their clients.

Our agency‐wide goal is to provide guidance to taxpayers that will foster compliance and continually improve the quality of service our employees provide. More than 95 percent of the taxes collected in the Mountain State are remitted voluntarily by taxpayers. The remaining 5 percent is a result of the department's enforcement programs – audit, collections and criminal investigations.

The department administers more than 25 state and local taxes and fees, including more than $25 million in local coal severance taxes, more than $20 million in local general sales tax and more than $10 million in local liquor sales tax. With regard to property taxes, the department oversees the administration of more than $1.6 billion annually and works directly with 55 local county assessors.

The agency:

Collects tax revenue that will allow the State of West Virginia to finance government operations;

Appraises industrial, public utility, and natural resource properties;

Provides services to assist taxpayers in understanding their obligations to the State;

Compiles statutory, required and ad hoc statistical reports and listings of tax information;

Evaluates programs and procedures to ensure continued effectiveness and to preserve or enhance the efficiency and integrity of the agency;

Recommends improvements to West Virginia’s tax code; and,

Provides training and assistance to county assessors in the administration of local property tax by providing training as well as assisting in matters of a technical nature.

At the Tax Department, we are committed to protecting private taxpayer information and providing the highest level of customer service possible. You may review our privacy policy under the privacy menu item.